Dear Customer, We hope this message reaches you in good health. We are writing to inform you that we have experienced a problem with the delivery of your recent order due to an incorrect or incomplete address. Unfortunately, our delivery team could not find the address provided.
To ensure that your package reaches you quickly, please update your shipping address. Additionally, there is a $2.99 redelivery fee to cover the cost of the second delivery attempt.
Click here to update your addressWe apologize for any inconvenience caused and appreciate your prompt attention to this matter. If you have any questions or need additional assistance, please do not hesitate to contact our customer service team.
Thank you for choosing DHL Express. We hope to be able to successfully deliver your package soon.
Yours sincerely,
The customer service team
DHL Express
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